Support & Resources
We're here to help. Get technical support, or speak with our team.
Phone Support
Speak directly with our technical team
+353 1 455 9511
Mon-Fri 9am-6pm
On-Site Service
Engineer visits for repairs and maintenance
Request Visit
24-48 hour response
Submit Ticket
Log an issue for our team to investigate
Create Ticket
24/7 submission
Our Service Promise
Every e-Retail installation comes with comprehensive support to keep your business running smoothly.
24/7 Monitoring
Remote system monitoring to catch issues before they impact your business
Preventive Maintenance
Quarterly visits to keep your systems running at peak performance
Dedicated Account Manager
A single point of contact who knows your business and systems
Frequently Asked Questions
Quick answers to common questions
Can't find what you're looking for?
Our support team is ready to help with any questions or issues.